Terms of Service

Last Updated January 6th, 2024

 

Taste Message reserves the right, in its sole discretion, to modify or change its Terms of Service at any time with or without prior notice to you. The date of the last update will be posted at the top of this Policy for your convenience. This Policy, and any changes, are effective as soon as posted. Your continued use of the Service following the posting of any changes to the Policy constitutes your full acceptance of those changes.

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SMS Terms of Service

Use of the Taste Message text message-based services (the “Service”) is subject to the following Terms of Service. These terms constitute a legal agreement (the “Agreement”). Please read them carefully.

• Taste Message will allow several different opportunities, such as a entering a phone number online, to opt-in to SMS services.

• You can cancel the Service at any time. Just text "STOP" to the Service. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.

• If at any time you forget what keywords are supported, just text "HELP" to the Service. After you send the SMS message "HELP" to us, you will be connected with a customer support representative to provide basic Service assistance.

• We are able to deliver messages to most major U.S. mobile phone carriers. ***Carriers are not liable for delayed or undelivered messages***

• As always, message and data rates may apply for any messages sent to you from us and to us from you, and Taste Message is not liable for the cost of any such messages. You will receive recurring messages. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.  

• Our Service is not intended for anyone under 21 years of age. No one under the age of 21 may provide any personal information to, or on, the Website or Service. If you are under 21, do not use or provide any information on this Website, or on or through any of its Services.

• You understand that anyone with access to your mobile phone may be able to view the messages you receive when using the Service, and you agree that Taste Message will not be liable to you if this occurs.

• You understand that you are not required to consent to the Service to receive any other services from Taste Message.

• By agreeing to these Terms of Service and providing us with your mobile phone number when you opt in to the Service, you authorize Taste Message to contact you by text message at your mobile phone number using an automatic telephone dialing system or device, or any other computer assisted technology as applicable.

• If you have any questions regarding privacy, please read our Privacy Policy.

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Returns Policy

The following returns policy applies only to customers of the Taste Message online store (shop), where Taste Message sells physical goods. The following returns policy is not applicable to the SMS service, where no returns, refunds, or exchanges are permitted.

 

For customers of the online store, we offer refund and/or exchange within the first 30 days of your purchase. If more than 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.

 

Eligibility for Refunds and Exchanges

• Your item must be unused and in the same condition that you received it.

• The item must be in the original packaging.

• To complete your return, we require a receipt or proof of purchase.

• Only regular priced items may be refunded, sale items cannot be refunded.

• If the item in question was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return.

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Exchanges:

We only replace items if they are defective or damaged due to our error. If you need to exchange it for the same item, please contact us and you will be instructed how to begin the exchange process. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your exchange. If you are approved, then your exchange will be processed.

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Late or missing refunds:

If you have not received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. If you have done all of this and you still have not received your refund yet, please contact us.

 

Shipping:

You are responsible for paying for your own shipping costs for returning and exchanging your item(s). Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

 

We cannot guarantee that we will receive your returned item.

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